The energy supply market is facing incredible challenges, and Europe is one of the main fields of research advancing new technological developments. Recent ICT advancements yield optimal conditions for delivering new solutions, and despite many improvements have been achieved within industrial settings, the residential areas are still far from tapped. Its potential development can bring many benefits to European citizens, the EU market, and the world environment. This requires technological developments but also a social approach in order to engage end-users in playing an active role in the process.

The HESTIA Methology

HESTIA takes promising background from previous R&D activities and integrates them into a solution adapted to the needs of residential communities, and couples them to commercially available technologies. Despite the variety of needed expertise, the mix of technologies and the intensity of activities, HESTIA is conceived as rather simple methodology, that will pursue the following objectives:

Integrate state-of-the-art ICT tools to enable the next generation of Demand Response (DR) services for residential communities of consumers and prosumers, by leveraging the consumer engagement, decentralised renewable energy production, energy storage and DR mechanisms.

Pilot the HESTIA solution on 3 residential areas in different infrastructural, climatic and market contexts while demonstrating its potential to deliver energy cost savings and unlock at least 30% of demand flexibility via consumer engagement.

Develop efficient business models across different sectors of services, market segments and social categories of consumers that will be validated into plans for its large-scale replication in different regulatory contexts of European residential sector.”

"The HESTIA platform, a combined ICT & hardware-based solution"

The HESTIA Technological and Innovative approach will bring new optimized solutions and direct benefits to both the final consumer and grid stakeholders.

The two first phases of the project will allow:

  • Performing a technical characterization of the pilot sites to understand regulatory frameworks, define key performance indicators, consumer energy behaviours and define demonstration scenarios.
  • Activating the user engagement and identify their needs across social categories, increase technology desirability and acceptance, and lead participatory design processes.


The HESTIA baseline will be ready to start applying a set of innovative technologies that will set the foundation for a flexible ICT platform.

A third development phase will conduct several technological integrations, that for instance will allow us to:


Develop a computational “digital twin”; to study consumer energy-consumption behaviour, that will ensure increased predictability of the behaviour and energy demand. This will activate an iterative learning process, the HESTIA “measure-forecast-optimize-engage” loop, to help identify a suitable user engagement strategy under the cooperative DR.

Activate automated optimal energy controlsmulti-carrier energy dispatch, building operational optimisation, and engaging users on flexibility sharing, while providing recommendations on raising awareness on energy conservation measures, incentives and energy prices, or environmental impact. This will optimise, in real-time, both energy supply and demand; via a new optimal energy management strategy with user-personalized services.

We will perform at pilot sites, storage and metering technical deployments, and a setup to integrate the HESTIA platform services and allow more flexible functioning. This integration with the energy infrastructure, will include visualization dashboards to interface with the end consumers and service providers.

Open Marketplace and Future Replication

HESTIA will set the foundation for an open marketplace centred on the consumers/prosumers and demonstrate the cost-effectiveness of providing holistic energy services to deliver energy savings, CO2 and cost reductions. It will deploy a blockchain distributed ledger-based platform for secure dataflow and transaction among end-users, and for remuneration of shared flexibility and exchanged energy. It will also deploy performance measurement and verification methodology leveraging the core services of HESTIA and user benchmarking.

The validation phase for the effectiveness of HESTIA services, will be conducted through short- and long-term tests. Each pilot site will be equipped with real HESTIA assets (HW and SW modules, monitoring equipment, platform services, user engagement approaches, contractual schemes, etc.).

Finally, an accurate reporting process will be conducted on lessons learnt, recommendations, regulatory frameworks, as well as developing business models and replication plans for additional “follower” communities both during and after the end of the project.